Shipping Policy

The shipping policy for services provided by Jaketa Media and Entertainment Private Limited, herein referred to as "the Company."

1. Scope

While the company primarily provides services, there may be instances where physical materials or documents need to be shipped to the client or vice versa. This policy governs such instances.

2. Shipping Methods

a. The company will utilize reputable shipping carriers for all shipments.

b. Shipping methods may vary depending on the nature of the service and client requirements.

c. Expedited shipping options may be available upon request, subject to additional fees.

3. Shipping Costs

a. Shipping costs will be calculated based on the weight, dimensions, and destination of the shipment.

b. Clients are responsible for all shipping costs unless otherwise specified in the service agreement.

4. Shipping Schedule

a. The company will provide an estimated shipping timeline upon confirmation of the service order.

b. Any delays in shipping will be communicated to the client promptly, along with updated delivery estimates.

5. Shipping Address

a. Clients are responsible for providing accurate shipping addresses at the time of service order placement.

b. The company will not be liable for any delays or additional costs incurred due to incorrect or incomplete shipping information provided by the client.

6. Delivery Acceptance

a. Upon receipt of the shipment, clients are responsible for inspecting the contents for any damage or discrepancies.

b. Any issues with the shipment must be reported to the company within 7 days of delivery for resolution.

7. International Shipping

a. For international shipments, clients are responsible for complying with all customs regulations and import duties imposed by the destination country.

b. The company will not be liable for any delays, seizures, or additional charges incurred during customs clearance.

8. Liability

The company shall not be liable for any damages, losses, or delays resulting from shipping carriers' actions or events beyond its control, including but not limited to weather conditions, natural disasters, or transportation strikes.

9. Modifications

a. The company reserves the right to modify this shipping policy at any time without prior notice.

b. Any modifications will be effective immediately upon posting on the company's website or notifying clients via email.

For resolution, please contact us at help@herody.in